Frequently Asked Questions
Q: What is the minimum order?
A: There is no minimum order.
Q: Who can order from Wholesale Exotics?
A: Anyone! Private individuals, schools, universities, zoo, you name it. We also accept PO’s from colleges, zoos, and universities.
Q: What is your live arrival guarantee?
A: Read about our unprecedented guarantee of live arrival by clicking [here].
Q: Do you have a phone number?
A: We purpose to keep our communications online as our streamlined staff is not equipped to answer phone calls throughout the day. This is one way in which we keep our overhead costs low, which translates to lower prices for you. When necessary, we do have phone conversations.
Q: What payment methods do you accept?
A: We accept all major credit cards, Paypal, money orders, personal or business checks, and wire transfers. We can ship to zoos prior to payment and will send an invoice to be paid in full within two weeks. Checks and money orders should be mailed to the following address, made payable to Backwater Reptiles, LLC:
Wholesale Exotic Reptiles
4970 Rocklin Rd.
Rocklin, CA 95677
Q: When can I expect my order to arrive?
A: Below you will find the estimated shipping schedule that applies to all orders, barring any extenuating circumstances:
Q: What are the terms and conditions of orders placed through this website?
A: The terms and conditions of this website must be read, acknowledged, adhered to, and accepted prior to our accepting your order. Please read through the terms and conditions by clicking [here].
Q: Do you ship internationally?
A: Yes, we have a worldwide import/export license from the U.S. Fish & Wildlife office. Currently we only export non-CITES animals. Please contact us for details.
Q: How do you pack your animals?
A: We utilize time tested styrofoam-insulated cardboard boxes, and include a free heat or ice pack, depending on the weather conditions at the destination. Animal orders are shipped via overnight delivery service, and tracking numbers are promptly e-mailed in the late afternoon on the day of shipment.
Q: Who or what owns the WholesaleExotics.com website/business?
A: The entire WholesaleExotics.com website, and all operations therein, is wholly owned and operated by Backwater Reptiles, Inc.
Q: Do you have a retail reptile website?
A: Retail purchases of live reptiles, amphibians, and invertebrates can be made at Backwater Reptiles.
A: There is no minimum order.
Q: Who can order from Wholesale Exotics?
A: Anyone! Private individuals, schools, universities, zoo, you name it. We also accept PO’s from colleges, zoos, and universities.
Q: What is your live arrival guarantee?
A: Read about our unprecedented guarantee of live arrival by clicking [here].
Q: Do you have a phone number?
A: We purpose to keep our communications online as our streamlined staff is not equipped to answer phone calls throughout the day. This is one way in which we keep our overhead costs low, which translates to lower prices for you. When necessary, we do have phone conversations.
Q: What payment methods do you accept?
A: We accept all major credit cards, Paypal, money orders, personal or business checks, and wire transfers. We can ship to zoos prior to payment and will send an invoice to be paid in full within two weeks. Checks and money orders should be mailed to the following address, made payable to Backwater Reptiles, LLC:
Wholesale Exotic Reptiles
4970 Rocklin Rd.
Rocklin, CA 95677
Q: When can I expect my order to arrive?
A: Below you will find the estimated shipping schedule that applies to all orders, barring any extenuating circumstances:
Q: What are the terms and conditions of orders placed through this website?
A: The terms and conditions of this website must be read, acknowledged, adhered to, and accepted prior to our accepting your order. Please read through the terms and conditions by clicking [here].
Q: Do you ship internationally?
A: Yes, we have a worldwide import/export license from the U.S. Fish & Wildlife office. Currently we only export non-CITES animals. Please contact us for details.
Q: How do you pack your animals?
A: We utilize time tested styrofoam-insulated cardboard boxes, and include a free heat or ice pack, depending on the weather conditions at the destination. Animal orders are shipped via overnight delivery service, and tracking numbers are promptly e-mailed in the late afternoon on the day of shipment.
Q: Who or what owns the WholesaleExotics.com website/business?
A: The entire WholesaleExotics.com website, and all operations therein, is wholly owned and operated by Backwater Reptiles, Inc.
Q: Do you have a retail reptile website?
A: Retail purchases of live reptiles, amphibians, and invertebrates can be made at Backwater Reptiles.
Wholesale Exotics FAQ